FAQs

Does acupuncture hurt?

Not usually, although some spots are more sensitive than others. I use high-grade superfine needles, about the thickness of a hair, and some people don't even feel them going in. You might notice a spreading feeling, tingling, a dull ache or some itching. That's normal and shows a point is active. Lots of people fall asleep during their session. It's totally normal to be nervous about needles. Let me know and we'll take it extra slow, and I can use fewer needles.

How many sessions will I need?

It depends on what we're treating, how long you've had it, and your constitution, lifestyle and diet. As a rough guide, I often go by one month of treatment for every year you've had the condition. That said, many people notice changes in the first few weeks with chronic conditions, and sometimes within a session for acute ones. We'll talk through a timeline that suits you at your first appointment.

Is acupuncture safe during pregnancy?

When performed by a qualified, registered practitioner, acupuncture is considered safe during pregnancy. I choose points carefully for each trimester. Acupuncture is often used for pregnancy-related nausea, back pain and labour preparation. Let me know as early as you can if you're pregnant or trying.

Are the needles clean and safe?

Yes. I use single-use, sterile needles which are disposed of straight after your session. As an AHPRA-registered practitioner, I follow strict infection control standards.

Can I have acupuncture if I have a needle phobia?

Yes. We can start with points in the ear, hands or feet, use fewer needles, or begin with non-needle techniques. We go at your pace.

Can I have acupuncture if I'm on medication or seeing other practitioners?

In most cases, yes. Please tell me everything you're taking, including supplements, so we can make sure it all works together. This matters especially with blood thinners.

What is cupping?

Cupping uses glass cups that create gentle suction on the skin. It's used to ease muscle tension, tightness and stiffness, and to encourage circulation. It's usually done on the back, shoulders, neck or legs. Cups may stay in place or glide over oiled skin.

What is gua sha?

Gua sha uses a smooth-edged tool to press and stroke the skin with oil. It's often used for tight, achy or "stuck" muscles, and for neck and shoulder tension.

Does cupping or gua sha hurt?

Cupping feels like a strong pull or tight squeeze. It shouldn't be painful. Gua sha can feel scratchy or tender, especially over tight spots. I adjust the pressure to suit you, so tell me if it's too much.

Will it leave marks?

Often, yes. Cupping leaves round red or purple marks and gua sha leaves red or purple streaks called "sha". They aren't bruises in the usual sense and typically fade within a few days to a week or so. They can be quite visible, so let me know if you have an event or a swimming session coming up and we can plan around it or go lighter.

Who shouldn't have cupping or gua sha?

Please tell me if you take blood thinners, bruise easily, have a clotting condition, have sunburnt, broken or inflamed skin, or are pregnant. Some areas are avoided in pregnancy. We may choose another approach in these cases.

What's in Chinese Medicine herbs, and do I need them?

Flying Needles uses high-quality A and AAA grade organic herbs. They're mostly plant-based roots, twigs and leaves. Some formulas use animal products or by-products, such as mineral herbs from shells and some forms of gelatine, so please ask if you have questions or concerns. Vegan and vegetarian preferences are easily accommodated. Herbs are optional, and many people start with acupuncture alone.

Sadly, poaching endangered animals for the black market is a real problem. Practitioners in Australia are governed by AHPRA and do not engage in these practices.

I'm coeliac. Can I take herbs?

One of the herbs I use contains sprouted barley, but I can order herbs specifically for you and have them sent to your address.

Can I take herbs with my medication?

Often yes, but not always. Please tell me everything you take so I can check for interactions.

I cant take powdered herbs, are there any alternatives?

I only stock organic raw powdered herbs at my clinic. Some people encapsualte the herbs themselves. Or I can order hebrs to be sent to your home. These fomrulas are standard rather than made specificly for you, so sometimes I will require you taking two formulas at once (pills from two different bottles to match your pattern).

Everyone is welcome here.

I'm non-binary/trans and often feel cautious in medical settings because of misgendering.

I strive to make this clinic a safe space. None of my forms are gendered, and if there are any areas of the body you aren't comfortable being needled, or topics you don't wish to discuss, just tell me. Chinese Medicine views bodies and hormones as yin or yang dominant or deficient, which leaves plenty of room for you.

I'm queer and want fertility support. Can I come to your clinic?

Yes. I have supported many queer families to bring children into the world, and you're most welcome.

Can you help with endometriosis, chronic pelvic pain or PMDD?

Yes, these conditions are a big part of my clinical focus amd lived experince. In most cases Acupuncture and lifestyle changes can support managing these conditions. Please send any reports, surgeries or blood work you have.

I'm neurodivergent and can find new environments overhelming. Can you accommodate that?

Absolutely. Tell me what helps and we'll set the room up around you. I can keep the lights low, the volume down and the chat to a minimum. You can bring headphones, and if you'd rather not be touched much or need a break mid-session, just say so. You never need to justify what you need.

I dont want to remove my clothes. Can I still come for Acupuncture?

Yes, there are hundreds of Acupuncture points. If you dont want to undress I can choose points in the hands, feet and/or ear.

Can I bring my own music or headphones?

Yes

Can I bring someone with me?

Yes. A partner, friend, support person or family member is welcome in the room if that helps you feel at ease. Just let me know beforehand and seating is limited.

Can I bring my child with me?

Yes. Being alone so you can rest is ideal but if your child is happy sitting in the room then that is fine.

What should I expect at my first appointment?

We'll start with a proper chat about your health history, symptoms and what you'd like help with (going off the information on the intake form). I'll look at your tongue and feel your pulse, which tells me a lot in Chinese Medicine. Then we'll do a treatment, this can involve Acupuncture, Cupping, Gua Sha, Electro or Moxa (a warming herb). I leave you to rest for about 20 minutes. Then take them out. At your first apopintment I will send a follow up email with information and your treatment plan.

Should I eat before my appointment? What should I wear?

Have something light beforehand, since treatment on an empty stomach can leave you woozy.

Do I need to take my clothes off?

Depending on what you're wearing and the area being treated, I may ask you to remove some clothing. Loose clothes make it easier. What matters most is that you feel comfortable. If you're not up for it, for religious reasons or otherwise, let me know and we'll find another way. There's never a reason to be undressed, as there are points in the ear, hands and feet that can be used.

Do you offer HICAPS and private health rebates?

Yes. We're registered with HICAPS, so you can claim on the spot with most major Australian health funds, provided your Extras policy covers acupuncture.

Do I need a referral from a GP?

No. You can book directly with us.

What is your cancellation policy?

We ask for at least 48 hours' notice if you need to cancel or reschedule, so others on the waitlist can be seen. This can be done through your confirmation email.

Cancellations within 48 hours will incure a 50% fee. Within 24 hours or no show 100%.

Where can I park near the clinic?

Parking:
Free 2-hour parking is available on Clarke St and Surrounds (note that after 7pm some of these parks change to permit zones - check signs)
There is also 90 min parking in the carpark across from the entrance for $5 on weekdays and $6 on weekends ($2 per hour after)

Bikes:
There are secure bike racks undercover to the left of the main convent gate

Public Transport:
Train: 10-15 min walk down Johnston st from Victoria Park Station - Mernda/Husrstbrige Line (Red Line)
Bus: 2-5min walk to the 202/207/200 - Bus Stop Clarke St/ Johnston St

Accessibility:
There are two Accessibility Parks outside the main gate. There is lift access to level 1 of the Wellbeing area. Through the south end of the building (Past Bar).

Toilets:
There are gendered toilets within the Wellbeing area as well as all gendered toilets on level one platform to the left before entering the Wellbeing area.

Is there a busy time I should avoid?

-Hoddle street and Johnston Street can be slow in peak hour.

-The sencond saturday of the month is market day. This is a lovely market but can get busy.

I have never been to the Convent, will I get lost?

The convent is a old large beautoufl building. But it can be confusing and at night in winter, the convent can be eery (if you have never been here). If you feel uncomfortable or find navigating new spaces difficult. I am happy to come and meet you at the main gate.